Some companies configure their email system to accept every email sent to their domain — no matter what name comes before the @. This is called a catch-all (or “accept-all”) configuration. Send to literallyanything@theirdomain.com and their system says “delivered.” But there’s no real person behind that address. Think of it like a building that accepts every package at the front desk — the delivery is “successful,” but nobody ever picks it up.
What percentage of your list is catch-all?
QEV shows your exact accept-all count — not an estimate.
This is called a delayed bounce: the recipient’s email system said “yes, delivered” on day one, but then quietly rejected the email hours or days later when it realized no real mailbox existed. No verification tool — including QEV — can predict this, because when QEV checked the address before you sent, the server genuinely said “yes, we accept mail here.” The server wasn’t lying — it just accepts everything first and decides later. Full delayed bounce guide →
| Approach | Risk Level | Best For | How |
|---|---|---|---|
| Skip entirely | ● Lowest | Outbound and marketing sends, protecting sending domain | Remove all catch-all addresses before loading into your email sending tool |
| Segment & throttle | ● Medium | Warm lists where you know the companies | Send in small batches (500 max), then watch for bounces for 72 hours before sending more |
| Send & promote | ● Highest | Large lists where you can track opens/clicks | Send one email, move anyone who opens or clicks to your safe list, delete everyone else |
The workflow that protects your domains:
1. Export leads from Apollo, ZoomInfo, or Cognism as usual.
2. Upload the CSV to QEV before loading into your email sending tool.
3. Download the “Safe to Send” file — this is the only file that goes into Instantly, Lemlist, or Smartlead.
4. The catch-all addresses stay out. Your domains stay clean.
Volume tip: When starting out, send less than 50 emails/day (this process, called “warmup”, typically takes 2-4 weeks), while building reputation. Never use catch-all emails while you’re warming your domain. You may gradually increase the number of emails you send.